Positive Communication Strategies

Here are some strategies for positive communication:

Active listening: Listen to what the other person is saying without interrupting or judging. Show that you are listening by nodding, making eye contact and providing verbal cues such as "I see" or "go on."

Empathy: Put yourself in the other person's shoes and try to understand how they feel. Use phrases like "I can imagine how difficult that must be for you."

Clarity: Be clear and concise in your communication. Avoid using jargon, slang or technical terms that the other person may not understand.

Respect: Treat the other person with respect, even if you disagree with their point of view. Avoid using offensive language, raising your voice or using aggressive body language.

Validation: Acknowledge the other person's feelings and opinions, even if you don't agree with them. Use phrases like "I can see where you're coming from" or "I understand how you feel."

Positive language: Use positive language to convey your message. Instead of saying "I can't do that," say "I'll try to find a way to make it happen."

Open-ended questions: Ask open-ended questions that encourage the other person to talk more. For example, instead of asking "Do you like your job?" ask "What do you enjoy about your job?"

Feedback: Provide feedback that is constructive and specific. Instead of saying "You're doing a bad job," say "I noticed that you're struggling with this task. Let's work together to find a solution."

Nonverbal communication: Pay attention to your body language, tone of voice and facial expressions. Make sure that they match the message you are trying to convey.

Follow-up: Follow up with the other person to ensure that they understand your message and to address any issues that may have arisen.

How Your NDIS Experts Can Help

Our staff can assist you with supports ask Your NDIS Experts today. We operate Australia-wide, 7-days a week, as we know disability doesn't just happen during office hours. We offer tele-health services, fly or drive in for intensive support or groups of clients and limited face-to-face supports in the Peel Region Western Australia.

We have staff available now in the following areas:

• Behavioural supports

• Individualised programs

• Therapy, assessments and recommendations

• Psychosocial recovery coaching

• Case management, for when it's complicated

• Skill development and training, decision-making and budgeting

• Parent / carer training

• General and employment related counselling

Email┃wecare@aheadsupports.com.au

Website ┃ www.adheadsupports.com.au 

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